Effective date: October 12, 2026
Arise and Thrive Mental Health and Wellness Services (“Arise and Thrive,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit ariseandthrivemhaws.com (the “Website”) or communicate with us through it.
This policy applies to the Website only. Health information you share as a patient is protected under federal law (HIPAA) and is described in our separate Notice of Privacy Practices, which is provided to patients and is available from our office on request.
Information we collect
- Information you provide: your name, email address, phone number, and message when you use our contact form, as well as your choice about receiving SMS or voice messages.
- Information collected automatically: basic technical information such as your browser type, device, pages visited, and IP address, collected through server logs and, if enabled, cookies or analytics tools.
How we use information
- To respond to your questions and requests
- To schedule appointments and send appointment reminders or care-related communications you have agreed to receive
- To operate, maintain, secure, and improve the Website
- To comply with legal obligations
Text messaging (SMS) and voice communications
If you consent to receive SMS or voice messages, we use your phone number to contact you about appointments, scheduling, and care-related updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages on our behalf.
How we share information
We do not sell or rent your personal information. We may share information only with service providers who help us operate the Website, scheduling, and communications (and who are required to protect it), when required by law, or to protect the safety of you or others.
Online scheduling and third-party sites
Appointment requests are handled through a secure third-party patient portal (OptiMantra). Information you enter there is governed by that provider’s privacy practices and our Notice of Privacy Practices. Our Website may also link to other websites, and we are not responsible for their content or privacy practices.
Please do not send sensitive health information through the Website
The contact form and standard email are not intended for sensitive medical information. Please share health details only through our patient portal, by phone, or during your appointment.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission over the internet is completely secure.
Children’s privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children through the Website.
Your choices
You may opt out of text messages at any time by replying STOP, and you may ask us to update or delete contact information you submitted through the Website by contacting us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact us
Arise and Thrive Mental Health and Wellness Services
5300 N Meridian Ave, Suite 10F
Oklahoma City, OK 73112
Phone: (405) 252-5679
Fax: (800) 731-5348
Email: ariseandthrivesvs@gmail.com