Privacy Policy

Privacy Policy for Psychiatry Serenity Wellness

Psychiatry Serenity Wellness is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information, particularly in connection with SMS communications.

1. Information We Collect

We may collect the following personal information from you:

  • Full Name

  • Date of Birth

  • Phone Number

  • Email Address

  • Physical Address

  • Insurance Information (if applicable)

  • Communication Preferences (including SMS opt-in status)

2. How We Use Your Information

Your personal information may be used for the following purposes:

  • To schedule and confirm appointments

  • To send appointment reminders and follow-up messages via SMS

  • To handle billing communications and inquiries

  • To provide care coordination and other administrative services

  • To improve our services and communication practices

3. Who We Share Your Information With

We do not sell or rent your personal information to third parties. We may share your information with:

  • Healthcare providers and staff involved in your treatment

  • Insurance companies for billing and reimbursement

  • Service providers that help us manage communications and appointments (e.g., electronic health record systems, RingCentral)

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

4. SMS Communications

If you opt-in to receive SMS messages from Psychiatry Serenity Wellness, you may receive:

  • Appointment reminders

  • Follow-up and care-related messages

  • Billing and administrative updates

By opting in, you agree to receive text messages from Psychiatry Serenity Wellness. Standard message and data rates may apply. Messaging frequency may vary.

SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile information will remain private and will never be sold or distributed.

You may opt-out of SMS communication at any time by replying STOP. For assistance, reply HELP.

5. Security of Your Information

We use industry-standard security practices to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access the personal data we have about you

  • Request corrections to your information

  • Withdraw your consent for SMS communication at any time

  • File a complaint if you believe your privacy rights have been violated

7. Contact Us

If you have questions or concerns regarding this policy or your information, please contact:

Psychiatry Serenity Wellness
2200 112th Ave NE, Ste 100, Bellevue WA, 98004
Email: serenitypsychiatrywellness@gmail.com

Phone: (425) 818-3778
Website: https://ariseandthrivemhaws.com/


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